(VERSION FRANÇAISE EN CONSTRUCTION)
“WE HAVE LEARNED AND RESEARCH DEMONSTRATES IT, HIGH PERFORMING COMPANIES DO FOUR THINGS REALLY WELL: I.) EVERYONE IS ALIGNED WITH THE VISION AND THE GOALS. II.) PEOPLE AT EVERY LEVEL HAVE THE TOOLS TO RESOLVE CONFLICTS. III.) TEAM PLAYERS KNOW HOW TO GIVE EACH OTHER IMMEDIATE FEEDBACK WITHOUT PUTTING ANYONE ON THE DEFENSIVE AND DO SO AT EVERY LEVEL OF THE ORGANIZATION. IV.) PEOPLE RELY ON FACE TO FACE CONVERSATIONS TO MAKE THINGS HAPPEN.”
PAULINE, ROLAND AND COLLEAGUES
THE MHC OFFER AND PROMISE:
Based on research and experience we go beyond conceptual models. Our highly successful programs integrate leadership, management and process skills. By integrating proven conversational skills that always get to agreement on what needs doing, increased performance is a result.
We teach people how to get into real discussions and generate behaviours that impact on accountability, performance and the bottom line for your organization. Our accelerated teaching methods expand how most learners think and how they experience work. We expose them to new and challenging concepts and behaviours that support their self interest, professional growth, and technical know-how.
THE BENEFITS:
Managers and all employees alike:
MHC combines essential behaviours with conversational know how that go beyond traditional management skills. We offer proven processes and methods that accentuate trust, transparency and commitment.
- Understand the root cause of problems.
- Resolve disagreements immediately and maintain a positive work climate.
- Increase team leadership, efficiency, and organizational performance.
- Understand sources of resistance and help each other to move towards exploration and resolution.
- Look for incremental improvements and innovation.
- Increase employee engagement.
- Empower all levels of the organization so that everyone talks openly, frankly without fear of retribution.
OUR RESPONSIBILITY IS TO DELIVER THESE RESULTS FOR YOU:
- Immediate feedback, at all levels, gets it done right.
- People are eager to experiment, adopt new technologies, methods and approaches.
- Job satisfaction and a positive work climate ensures increased performance.
- When people talk, listen and share, motivation and team adhesion is a natural result.
- Efficiencies result in financial gain.
- Decreased down time.
- Increased individual and team performance.
- Employees own the processes they work with.
- Strong morale / engagement, amongst employees.
- Improved and better relations with unions and employee associations.